FAQs

FAQs

Frequently asked questions

How to know my nails size?

Use the size guide on any product page to match each finger, then pick your size when you order. Not sure? Contact us and we will help you choose. Custom sizing is available too.

Are the nails reusable?

Yes, our press-on nails are reusable! 🌸 Every set is handmade to be durable, so you can wear it 3-4 times with proper care. For lasting results, simply follow our care instructions.

Are Phoux Nails waterproof?

All Phoux Nails are 100% waterproof, so your nails stay beautiful and intact through everyday activities.

Will Phoux Nails press-ons ruin my natural nails?

No, Phoux Nails press-ons will not ruin your natural nails! They are designed for safe, easy removal, so you can enjoy beautiful nails without damage.

How long do Phoux Nails last?

When using nail glue, your nails can stay securely in place for 3-4 weeks. If you prefer adhesive tabs, expect a wear time of 1-3 days.

What is included in a set?
  • 10 nails of your size
  • 24 adhesive tabs
  • 1 nail glue
  • 1 nail file
  • 1 cuticle stick
  • 1 alcohol wipe
Refund / Return policies

The Phoux Promise: if your nails do not fit, last, or live up to what we promised, we will make it right. Refunds are for genuine product issues, not buyer's remorse, so sets must be unused and in original packaging.

  • 14 days for a free size swap.
  • 30 days for a full refund if you do not love them.
  • Custom sets are final sale.

Reach out through our Contact page. We reply fast, and we make it right. ✿

Custom nails?

Yes, we do! Reach out through our Contact page and send us your inspiration photos or design. We will let you know if we can recreate or design it, and give you the price.

Have a question?

Send us a message on our Contact page and our team will get back to you.