Shipping policy

Shipping Policy

⭐️ FREE SHIPPING ON ALL ORDERS OVER $65

Making Time

  • Our nails are handmade with love in Vietnam! 💕 Please allow 3–5 days for production before they're ready to ship. Perfection takes time, and trust us, they're worth the wait. 😉✨ Thank you for your patience! 💅💖

Shipping From

All orders are handmade and shipped from Vietnam by international express courier. Once your order ships, we'll email you a tracking number so you can follow your package all the way to your door.

Delivery Time

Delivery times below start from the day your order ships (after the 3–5 day making time).

North America

  • US: 5–10 business days
  • Canada: 6–10 business days

Europe & Oceania

  • UK: 6–10 business days
  • Australia: 5–9 business days

Rest of the World

  • 8–15 business days

Delivery times are estimates and may be affected by customs clearance, holidays, weather, or courier delays.

International Orders: Taxes, Duties, and Customs Charges

Please note that international customers may be subject to sales tax, duties, and/or customs fees. These charges are the responsibility of the customer and are not included in the order total or shipping costs. The specific taxes and customs fees depend on the destination country and state. We recommend contacting your local customs office for more information on the applicable taxes and fees.

Phoux Nails is not liable for any additional taxes or customs charges incurred during shipment. If you choose to refuse delivery, you will be responsible for the original shipping costs, any applicable taxes and duties, as well as the cost of returning the package. Unfortunately, in such cases, refunds will not be issued.

Questions?

Need help with your shipment? Email us at sale@phouxnails.shop.

Contact Us

✉️ Email: sale@phouxnails.shop
📸 Instagram: @phouxnail
💬 WhatsApp: +84 33 588 5217